When you create an account, place a bet, or use any of our services on 299 bt, certain information reaches us. This policy explains, in plain language, what data we collect, why we hold it, and who we share it with — or don't.
User privacy is our top priority in every decision we make. Here are our core commitments.
299 bt only collects the data that is genuinely needed to provide our services. We do not ask for any personal information beyond what is necessary.
All your data is secured with SSL 256-bit encryption. There is no point of exposure between our servers and your browser.
We obtain your consent before using your data for marketing or analytics purposes. You always have the right to opt out.
Your personal data is never sold or rented to third parties. 299 bt maintains a firm, no-compromise stance on this.
You have the right to view, correct, and delete your data at any time. Contact support whenever you need.
After your account is closed, your data will be deleted after a set period, unless retention is required by law.
When you use 299 bt, we receive three types of information — what you provide directly, what is generated through your activity, and technical data.
Please note: We never store your password or payment PIN. Payment details are processed directly through the payment gateway.
299 bt collects your information for specific, defined purposes. Each purpose is clearly outlined below.
| Data Type | Purpose of use | Legal Basis |
|---|---|---|
| Identity information | Account registration, KYC verification, fraud prevention | Contract |
| Payment Information | Processing deposits and withdrawals | Contract |
| Usage Data | Service improvement and bug fixes | Legitimate Interest |
| Contact information | Providing support and sending important notifications | Contract |
| Location Data | Restricted region verification and fraud prevention | Legal Obligation |
| Marketing data | Sending offers & promotions | Consent |
299 bt does not retain your data longer than necessary. Each category has a defined retention period.
Closing your account immediately stops all marketing communications. However, we are required to retain transaction records for a set period for legal and financial compliance.
299 bt does not sell your data. In limited circumstances, information may be shared with trusted third parties.
299 bt Promise: Before sharing data with third parties, a confidentiality agreement is established with them. They may only use the data for specified purposes.
Cookies are small text files stored in your browser. 299 bt uses cookies to keep the platform running smoothly.
| Cookie Type | Purpose | Duration | Type |
|---|---|---|---|
| Session Cookies | Remembering login status | Deleted when the browser is closed | |
| Preference Cookies | Saving your language and theme preferences | 1 Year | |
| Analytics Cookies | Page Performance Analytics | 30 days | |
| Security Cookies | CSRF and fraud prevention | Session Duration |
You can disable cookies through your browser settings, though some features may not function as a result. Analytics cookies are never activated without your consent.
You have several important rights over your data. 299 bt respects and upholds every one of them.
You have the right to know what information we hold about you. Submit a request and we will provide full details within 30 days.
If any of your information is incorrect, you can request a correction — either through your profile settings or by contacting support.
You may request account closure and deletion of your data — all information beyond what is legally required to be retained will be permanently removed.
You may withdraw your consent for marketing or analytics at any time — through Settings or by contacting Support.
You have the right to download your stored data in a standard, portable format.
Under certain circumstances, you may request that processing of your data be temporarily restricted.
299 bt uses multiple layers of security to keep your data protected.
In the event of a data breach, 299 bt will notify affected users within 72 hours and take all necessary action.
299 bt strictly does not provide services to anyone under 18. Age verification is mandatory at the time of registration.
If we become aware that information from a minor has been collected, it will be deleted immediately and the account will be closed. Parents or guardians who have any concerns should contact our support team right away.
Our services and legal requirements may evolve over time, so this policy may be updated accordingly. For any significant changes:
Continued use of the platform after any changes will be considered acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please contact the 299 bt Data Protection Team.
Email: privacy@299bt.im
Live Chat: 24/7 support available
Response Time: Within 30 business days (in line with GDPR standards)
If you are not satisfied with how your complaint has been handled, you have the right to escalate it to the relevant regulatory authority.
Your data is completely secure at 299 bt. Register today and enjoy the best betting experience in Bangladesh.
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