Legal Documents

299 bt Terms & Conditions — Full Transparency, Every Step of the Way

Please read these Terms & Conditions carefully before using the 299 bt platform. They set out the rights and responsibilities of both you and us. We've kept the language as clear and straightforward as possible so everything is easy to understand.

Last updated: January 2026

Key Policies at a Glance

Here are the most important things to know before reading the full details.

Age Requirement: 18+

299 bt is strictly prohibited for anyone under the age of 18. Age verification is mandatory at registration. Any violation of this policy will result in permanent account closure.

One account per person

Each individual may register only one account. Creating multiple accounts will result in all accounts and associated funds being permanently forfeited.

Bonus rollover requirements

All bonuses must meet the specified rollover requirements before withdrawal. Full terms for each bonus are available on the relevant offer page.

Payment Verification Required

KYC verification with a valid ID must be completed before withdrawing. The method used for deposits and withdrawals must remain the same.

Zero Tolerance for Fraud

Any form of fraud, bonus abuse, or system manipulation is strictly prohibited. If proven, legal action will be taken.

Right to Amend Rules

299 bt reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

1 General Terms & Introduction

By using 299 bt's website and all its services, you are considered to have accepted these terms and conditions. This document constitutes a legally binding agreement between 299 bt and the user.

299 bt is a licensed online betting and gaming platform operating in accordance with international regulatory standards. Our services are intended solely for adult users in Bangladesh and other regions where online betting is legally permitted.

Important: These terms are available in both English and Bangla. In the event of any dispute, the Bangla version shall be treated as the authoritative document.

Applicable Services

  • Sports Betting (cricket, football, tennis, and more)
  • Live Betting (In-Play)
  • Online Lottery & Draws
  • Live Casino & Slots
  • Analysis & prediction services
  • Bonus & Voucher Program
2 Account policy & registration

You are required to provide accurate and truthful information when registering with 299 bt. Accounts created using false information may be closed at any time and any balance may be forfeited.

Registration Eligibility

  • Must be at least 18 years of age
  • You must open an account in your own name and on your own behalf
  • A valid mobile number and email address are required
  • An active payment method (bKash/Nagad/Rocket/Bank) is required

Account security responsibility

You are solely responsible for keeping your account password and login details confidential. Do not share your account with anyone. If you notice any suspicious activity on your account, contact 299 bt Support immediately.

If a single person holds multiple accounts, all accounts will be closed and all bonuses and winnings will be forfeited.

KYC Verification

Prior to withdrawals above a certain amount, or upon request by our support team, you may be required to submit the following documents:

  • Copy of National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of payment method ownership
3 Payments, Deposits & Withdrawals

299 bt supports all major payment methods in Bangladesh. Every transaction is secured with SSL encryption.

Payment Methods Minimum Deposit Minimum withdrawal Processing Time Status
bKash ৳100 ৳500 1–30 minutes Active
Nagad ৳100 ৳500 1–30 minutes Active
Rocket ৳100 ৳500 1–60 minutes Active
Bank Transfer ৳1,000 ৳2,000 1–3 business days Limited

Key Withdrawal Conditions

  • Withdrawals must be made using the same method used for the deposit
  • Withdrawal processing may be delayed if KYC verification is not completed
  • Completing the rollover requirement is mandatory before withdrawing bonus funds
  • Withdrawals to third-party accounts are strictly prohibited
  • Maximum daily withdrawal limit is ৳50,000 (higher limits apply for VIP members)

Please Note: 299 bt does not charge any transaction fees. However, your payment provider may apply their own charges.

4 Bonus, Promotion & Voucher Policy

299 bt offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, and compliance with those terms is mandatory.

How rollover requirements work

Rollover refers to the number of times you must wager your bonus amount before making a withdrawal. For example: if you receive a ৳1,000 bonus with a 10x rollover, you must place a total of ৳10,000 in bets.

  • Welcome Bonus: 15x rollover, must be completed within 30 days
  • Reload Bonus: 10x rollover, within 14 days
  • Cashback Bonus: No rollover required — withdraw immediately
  • Free bet: any winnings are yours to keep, but the original free bet stake will not be returned

Reasons for Bonus Cancellation

  • Claiming bonuses through multiple accounts
  • Attempting to meet rollover requirements using opposing bets
  • Registering with false information
  • Claiming bonuses across multiple accounts from the same IP address or device
5 Betting Rules

The following rules must be followed when placing bets on 299 bt.

Bet Acceptance & Cancellation

  • Once a bet is confirmed, it cannot be changed or cancelled
  • Pre-match bets are accepted up until the match begins
  • 299 bt reserves the right to void any bet placed at incorrect odds due to a system error
  • 299 bt may void bets placed on obvious errors (clearly incorrect odds or markets)

If a match is cancelled or the result is void

If a match is cancelled, abandoned, or stopped for an undetermined reason, all related bets will be voided and stakes refunded. In cricket, results determined by the D/L method are considered valid.

In-play betting odds change in real time. The odds displayed at the moment your bet is placed are final — any subsequent changes in odds will not apply.

6 Lottery Draw & Prize Policy

The lottery section of 299 bt is powered by RNG (Random Number Generator) technology, which is regularly audited by independent third-party experts.

  • Tickets cannot be cancelled once purchased
  • Prizes must be claimed within 30 days of the draw results being published
  • KYC verification is mandatory for winnings over ৳10,000
  • If a draw is cancelled due to a technical error, full refunds will be issued for all tickets
  • Eligibility for the VIP Annual Draw depends on meeting a specified monthly spend requirement
7 Prohibited Activities

The following activities are strictly prohibited on 299 bt. Any violation will result in permanent account closure and forfeiture of funds.

Prohibited ActivitiesResult
Creating Multiple AccountsPermanent closure
Bonus abuse & arbitrageForfeited
Opening an Account for a MinorPermanent closure
Hacking or System InterferenceLegal Action
Money Laundering-Related TransactionsReport & Close
Withdrawals to Third-Party AccountsCancel
Submitting false identity documents for KYCLegal Action
8 Responsible Gaming Policy

299 bt believes betting is entertainment — not an addiction. We are committed to actively promoting responsible gaming.

User control tools

  • Deposit limit: Set your own daily, weekly, or monthly limits
  • Loss limit: Option to automatically stop betting after losing a set amount
  • Time Limit: Setting a maximum session duration
  • Self-exclusion: Temporarily suspend your account for anywhere between 24 hours and 6 months
  • Permanent Exclusion: Permanently close your account at your own request

If you feel that betting is negatively affecting your life, please contact our Responsible Gaming Browse the section or contact support.

9 Account closure & termination

Either 299 bt or the user may close the account at any time.

Closed by User

You can close your account at any time by contacting support. Please withdraw any available balance before closing. Having KYC completed will speed up the withdrawal process.

Closed by 299 bt

299 bt reserves the right to close an account without prior notice in the event of a policy violation. However, users will be informed of any temporary suspension due to technical reasons or routine verification.

10 Dispute resolution & contact

For any complaint or dispute, please contact the 299 bt support team in the first instance. We aim to respond within 72 hours.

Complaint Process

  1. Contact our support team via live chat or email
  2. If support does not provide a satisfactory resolution, you may escalate the matter to a manager
  3. Submit a formal complaint form to receive a final decision

Contact: support@299bt.im | Live Chat: available 24/7 | Languages: Bangla & English

The latest version of these Terms & Conditions will always be available on this page. Users will be notified by email of any significant changes.

General FAQ

Yes, 299 bt offers regular promotions including daily login bonuses and free spins. Simply log in to your account each day — you'll find a "Daily Reward" button on the homepage or in the Bonus section. Click it and the bonus will be credited to your account automatically. Free spins are typically tied to specific slot games, and any winnings are added directly to your wallet. Log in on consecutive days to unlock escalating rewards — a full seven-day streak earns you a special bonus. Each offer is valid for 24 hours only, so be sure to claim yours every day.

Changing the language is very simple. In the top-right corner of the page or in the footer, there is a language selection icon (a globe symbol or "EN/BN") — click on it. From the dropdown menu, select "Bengali" or "Bangla". Once changed, the setting is saved in your browser, so you won't need to change it again next time. On mobile, open the hamburger menu (the 3 lines) and you will find the language option toward the bottom. If you are logged in, you can also go to your profile settings to permanently set your preferred language.

If you agree to the terms, get started — 299 bt is ready for you

Done reading the terms? Join now and enjoy the best online betting experience in Bangladesh.

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